How to Integrate Freshdesk with Daton
This subtopic provides step-by-step instructions to create Freshdesk integrations in Daton, detailing the prerequisites, the integration process, and important notes.
How to Integrate Freshdesk with Daton
This subtopic provides step-by-step instructions to create Freshdesk integrations in Daton, detailing the prerequisites, the integration process, and important notes.
Pre-requisites
- Generate Freshdesk API Key for Daton
- Read more on Where to find Freshdesk API Keys here
Integrate FreshDesk with Daton
2.Select FreshDesk from Integrations page
3.Provide Integration Name, Replication Frequency, and History. Integration name would be used in creating tables for the integration and cannot be changed later
4.Provide FreshDesk Subdomain and API Key to authorize Daton to periodically extract data from FreshDesk
5.Post successful authentication, you will be prompted to choose from the list of available tables
6.Then select all required fields for each table.
7.Submit the integration.
Workflow
2.Users would be able to edit/pause/re-activate/delete integration anytime
3.Users can view job status and process logs from the integration details page by clicking on the integration name from the active list.
