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FAQ: Subscription and Billing

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        FAQ: Subscription and Billing

        How do I upgraded/downgrade my subscription?

        Growth plan users can adjust their subscription plan directly within the product. If you are an enterprise user, please contact our support team to submit your request and receive a new quotation.

        Read Changing Subscription Plan to learn more.

         

        How do I modify my billing cycle?

        Growth plan users modify their billing cycle directly within the product. If you are an enterprise user, please contact our support team to submit your request and receive a new quotation.

        Read Changing Billing Cycle to learn more. 


        How to cancel my subscription? 

        Growth plan users can cancel their subscription directly within the product. If you are an enterprise user, please contact our support team to initiate the cancellation process. Following cancellation, your data will be deleted three months later.

        Read Cancelling Subscription Plan to learn more.

         

        How can I request for customisation?

        To request customization, please contact our support team. You can discuss your requirements with our data experts, who will prepare the customization for you.

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        Table of Contents

        How do I upgraded/downgrade my subscription? How do I modify my billing cycle? How to cancel my subscription?  How can I request for customisation?

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