Pre-requisites

Before starting, ensure you have an active Daton account. 

Integrate Helpscout with Daton

• Signin to Daton
• Select Helpscout from Integrations page
• Provide Integration Name Replication Frequency and History. Integration name would be used in creating tables for the integration and cannot be changed later
• Provide your Helpscout account Email and Password.
• After providing the Email,password to authorize Daton to periodically extract data from Helpscout.
• Post successful authentication you will be prompted to choose from the list of available tables
• Then select all required fields for each table
• Submit the integration.

Workflow

• Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
• Users would be able to edit/pause/re-activate/delete integration anytime
• Users can view job status and process logs from the integration details page by clicking on the integration name from the active list